McDonalds Is Adding AI Drivethroughs — Americans Know Something Is WRONG

McDonalds Is Adding AI Drivethroughs — Americans Know Something Is WRONG McDonald’s is moving deeper into artificial intelligence, and its drive-thru experience could be one of the biggest changes customers notice. From automated ordering systems and voice recognition to fewer human interactions, the fast-food giant is experimenting with technology that could completely reshape how Americans order their meals. But concerns about incorrect orders, job losses, privacy, and frustrating AI interactions are making customers question whether this technology is actually making fast food better—or simply cutting costs.