10 Customers Every Cigar Shop Dreads (Don't Be That Guy)

Get a deeper look at cigar culture with The Cigar Trilogy: https://stantonhankins.com/ I’ve spent three decades behind a cigar counter in Louisville, Kentucky, and I’ve learned to recognize certain customers the moment they walk through the door. In this video, I count down ten cigar shop customers every tobacconist dreads—from the man who orders the strongest cigar he can find to the customer who never seems to leave the humidor door alone. I share the nickname, the behavior, and what each one does to the shop, along with real stories from behind the counter and an easy fix for each mistake. Some of these customers hurt only themselves, some test everyone’s patience, and one can ruin another man’s experience entirely. I’ve been around long enough to know that most of us have been one of them at least once. 0:00 Customers cigar shops dread 0:44 The strongest cigar mistake 2:28 The cigar sniffer 4:06 The know-it-all customer 5:38 The phone price shopper 7:08 The humidor door holder 9:54 The shared cutter problem 11:18 The free-riding customer 12:56 Why cigarettes ruin cigars 14:13 The cigar shop snob 16:11 What makes a good customer #Cigars #CigarShop #TobaccoCulture #CigarEtiquette #CigarLife