12 Things a Casino Dealer Is Trained to Do to Keep a Senior Playing

In this video, retired security guard Curtis Hayes, who worked years watching the tables from casino surveillance, explains 12 things a dealer is trained to do to keep a player over 60 seated and betting, and how to see through each one: keeping the game moving so you never pause, the flat friendly face that reads the same win or lose, the patient free lessons that get you playing a game you don't understand, the cheerful side bets with a 7 to 10 percent edge, saying nothing when you make a bad play, dodging every question about the odds, celebrating your wins loud and your losses in silence, never totaling how much you're down, nudging you to let it ride, soothing you so you stay when you're losing, quietly signaling the floor about you, and the big one, the thing they're trained never to do, suggest you take a break or walk away. Not about telling you never to go, just how to see the training behind the smile. Disclaimer: This video is for general educational purposes only and is not financial, legal, or professional advice, and it is not a criticism of dealers, who are doing the job they are trained and paid to do. If gambling is causing harm to you or someone you love, help is free and confidential: call or text the National Problem Gambling Helpline at 1-800-522-4700, or visit ncpgambling.org. SOURCES Casino Dealer Training (College of Southern Nevada) - https://www.csn.edu/sites/default/files/documents/casino-management-program/casino_dealer_training.pdf What Casino Dealers Practice Before Their First Live Shift (Vegas Aces) - https://www.vegas-aces.com/articles/what-casino-dealers-practice-before-their-first-live-shift/ Blackjack Side Bets and House Edge (Wizard of Odds) - https://wizardofodds.com/ask-the-wizard/blackjack/side-bets/ National Council on Problem Gambling - https://www.ncpgambling.org/